Customer Service Representative - State Farm Agent Team Member
Full Time • Jersey City, NJ
Responsive recruiter
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About Us:
Our agency has been proudly serving the community for 16 years, building a strong foundation of trust and exceptional service. We have a dedicated and talented team of six members who work collaboratively to provide top-notch support to our clients.
Why Join Us?
With a supportive team environment and a commitment to excellence, our agency provides the perfect opportunity to grow your career and make a difference in the lives of our clients.
ROLE DESCRIPTION:
Our agency has been proudly serving the community for 16 years, building a strong foundation of trust and exceptional service. We have a dedicated and talented team of six members who work collaboratively to provide top-notch support to our clients.
Why Join Us?
With a supportive team environment and a commitment to excellence, our agency provides the perfect opportunity to grow your career and make a difference in the lives of our clients.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alberto Santana - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensación: $40,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Jersey City, NJ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none